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FAQ
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Who do I contact with a problem ?That would be me - Stuart :-) You can get me on 0272916351 or email me at stuart@powercore.nz. You can also get me on the chat app on this web site.
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What's your delivery time ?Pretty much everything we have on our web site is in stock. We process all orders received before 11.00 am same day. If they are received after 11.00 am they are dispatched next day. BUT they are then in the hands of our transport providers who are pretty good. Allow 2-3 days for the North Island and slightly more for the South Island. All orders will have notifications sent to you upon being picked up and when they are out for delivery.
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Can I see your stuff before I buy ?Yes so we ship from our Wellington warehouse and we have pretty much everything set up for viewing. Our warehouse is at 14 Sydney St, Petone and you can book a viewing by going here https://calendly.com/stuart-powercore/15min
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Where are your products manufactured ?It varies. Some frames are made in China with Taiwanese electronic componentry. Some is locally manufactured. We don't really mind where it's made. We just choose "best of class" within it's category.
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Do you assemble the desks?We do assemble desks for customers. If you order more than three in the Wellington area - we do it for free. If it's a single desk we charge $60 + GST (Wellington only). We also do regular installations in Auckland and Christchurch (once a month). If you want a single desk assembled - give us a call. You can't order assembly on the web site. We can let you know when we can do it on the phone or by email.
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Do you do larger orders ?Yes we have done installations of up to 100 desks. We use contractors to install. If you have a larger requirement - send us an email so we can get the details and quote for you.
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What's the main difference between your different standing desks ?Go to powercore.nz/desks and click on feature comparison. It gives you an in-depth look at the features of the different Powercore desks.
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What warranties are on your products?10 years. We know that our products are of the highest quality and will stand the test of time hence our 10 year warranty. Note: Normal wear and tear, improper installation, improper usage and damage from natural disasters is not covered by our warranty, because they are simply out of our control.
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